The hyperbole is strong with Magic Online, we know that. one crowd talks about nothing but what's wrong with it. Another says "it'll get better" and only focuses on the positives. All share one thing in common: a strong viewpoint and a biased look.
A professional game designer looks into the ins and outs of Magic Online, and more importantly offers some concrete suggestions to improve things. That's another thing that often gets lost in the shuffle; real suggestion to fix things rather than just complaining about what exists. It's well-written and well worth reading.