Back when version 3 was the supported client for MTGO, the ten-minute build time for draft decks was pretty much perfect. But version 4, as sub-par as it is in many ways, has a feature that is a genuine improvement: you can build your deck while you draft. You can put one copy of a card in your sideboard and one in your deck, easy. You can drag things to the sideboard and change your mind later without having to unhide every single card you've drafted. It's honestly really nice.
But for some reason, the deckbuilding time has remained at ten minutes. This usually means a wait of about eight minutes, and that's assuming the mana base takes a couple minutes to figure out. It's a waste of time, frankly.
It's not just players that this hurts, either. For every minute a player spends waiting for rounds to start, WOTC loses potential event entries that player may have paid if she had finished her last round just a few minutes earlier. WOTC is working against its own interests here.
Of course, I'm sensitive to the fact that the program needs to account for new players. But what is the point of new player drafts if not to be sensitive to new players' needs? I'm proposing a very simple, very easy, and very positive change to MTGO draft queues:
Cut the build time in half, from ten minutes to five. This will save an aggregated 40 minutes per draft, which is hundreds of total hours of player time saved per day. Thousands per week. Millions of hours a year, maybe? And all it would take is one simple change. Make it happen, WOTC!